© 2018 Dewey's Comic City

13 Park Avenue, Madison, NJ 07940 - (973) 593-0042

RESERVE YOUR WEEKLY COMICS WITH US!

Below you will find answers to any of your questions about becoming an INSIDER, a member of the Dewey's Comic City subscription club...Once you've read over this FAQ, use the BE AN INSIDER link at the end of this section to get started... or stop by the store today to fill out forms....

 

 

 


Why should I become an INSIDER? 

Because being a member of the reserve system is the surest, easiest way to be certain that you’ll get all the comics you collect! Sell outs and shortages can happen at any time. There are more new titles and first issues being published now than ever before! So it’s becoming harder and harder for a comic retailer to order accurately! Plus Marvel Comics has a “no overprint” policy and for DC and the other publishers it can take anywhere up to two weeks to get a re-order back in stock. By joining our Insider Subscription reserve system you let us know how many of an issue to order and you’ll be certain to get the books you want!

How much does it cost to become a member? 

It’s FREE! We do all the work! It doesn’t cost you anything to join! We simply ask that you promise to pick up your books in a timely fashion. 

How does the DCC Reserve system work? 
Simply fill out the Insider Application form and we do all the rest! Once you fill it out and return the form we’ll assign you a reserve box number. Each week (usually on a Wednesday) when the new books arrive we pull the books needed for our reserves and file them in the appropriate box number. All we ask is that you remember your box number when you come in.  

How often do I have to pick up my books? 
At least once every two weeks. We’d prefer you come in weekly, but if that’s not possible, every other week is fine. A special arrangement may be made for those who need more time.  

How many titles do I have to subscribe to? 

One. There are no minimums. You can subscribe to one title or a hundred.

But, I like to pick up my books off the racks. 

We understand. We suggest you subscribe to only the titles on your “MUST HAVE” list, those books you simply can’t live without each month! Leave the rest for picking up off the rack.  

What about discounts? 

As store policy, Dewey’s does not discount new comics. Quite frankly, the economics of selling new comics really does not allow for discounting. We know this because for one thing, we’re still in business while numerous competitors who have tried to discount are now out of business.

But instead of discounting we try to thank our customers for their patronage in other ways. We run several big SALES on just about everything in the store throughout the year. We also hold at least one (and often two) PRIVATE SALES each year with steep discounts only for INSIDERS and invited guests. 


What if I want to add or delete a title on my list? 

That’s easy. Simply tell us at the front counter. We keep a reserve update list at the front counter. Just tell us at least one week before a title arrives that you want to add to or delete a book from your list and we’ll do the rest. Our only requirement is that books that have not been canceled and reach your reserve box before you remove them from your list are your responsibility. Special orders (books that we would not normally have ordered or have ordered in excess at your request) may not be canceled. 

What about mini-series and specials? 

From time to time, unless you request otherwise, we’ll automatically add related mini-series and specials to your list. For example, if we know from your list that you’re a Captain America fan and there’s a Captain America mini-series being published, we’d add that to your list. We’ve found that this is a service most fans appreciate. If you decide you don’t want that particular mini-series, simply let us know when you receive the first issue and we’ll remove it from your list. Your only commitment is to the books you specifically requested. The only exception to this is with specials priced at over $4.95 and graphic novels, which we will only add to your list upon request. 

What if I get a book by mistake? 
Tell us. We make an occasional mistake. Please don’t put the title back on the shelf without telling us. This way can check your reserve box and make sure that the same mistake doesn’t happen again. 

Are there other benefits? 
Besides at least one PRIVATE SALE a year, INSIDERS may also purchase PREVIEWS, the comic store ordering catalog (with MARVEL PREVIEW included) at our cost. In addition, INSIDERS in good standing receive a discount on bags, boards and boxes. 

Why do you ask for credit card information? 

We ask for credit card information for all reserves over the age of 17 for security purposes only. Credit card information is confidential and used only in the case of a default where the reserve refuses to contact us. We make every effort to first contact the reserve by phone, mail or email. Normally, subscribers under the age of 18 must have the permission and credit card information of a parent or guardian to reserve comics (see CAN KIDS SIGN UP AS RESERVES below). 

What do I do when I want to cancel my reserve box? 

Again, simply tell us. While we hate to lose a subscriber, things change and it may be necessary to reduce or cancel your reserve box. We understand. Simply tell us as soon as possible. Because this is a commitment on both our parts, you remain responsible for any titles that are in your box at the time that you cancel. However, once you cancel, we’ll stop adding books to your box at once and work with you to clear up any outstanding items. 

Can kids sign up as reserves? 
We love seeing kids reading comics! Because we want to encourage younger folks to read comics, we make certain exceptions to our INSIDER policies. Kids under the age of 15 may subscribe to up to 5 titles without credit card security with the permission and a commitment from their parents or guardian. 

Sounds great! How do I sign up! 
Just stop by the store and pick up INSIDER APPLICATION at the front register, or go to the link on this website and copy and print the appropriate pages, fill it out and return it to us. On the form is a list of some of the more popular title currently beginning published. From time to time we update the list but if you collect something that’s not on the list simply use the allotted extra line to add them. 


It’s easy, fast and quick! We do all the work! And now our Insider Subscription Form is just a couple of clicks away! So if you’ve been checking out this website or you are already regularly stopping by our store to pick up your comics – you might want to consider becoming a member of our subscription club.  

 

 

 

                                                   How To Get Started                      Title List Form

 

 

 

 

 

 


                                          Thanks for choosing Dewey’s Comic City – and welcome aboard!